UK Mainland – We aim to deliver our in 2 – 4 work days. IRE – 4 – 7 working days EU – 4 – 8 working days
I need coffee urgently. Can I get expidited shipping?
We only offer standard delivery… but I might be something we add in the future. If you really are desperate or its for something special drop us an email and we will see what we can do
My delivery hasn't arrived?
Contact us at firstname.lastname@example.org and we will get to the bottom of it. All of our deliveries are tracked.
My delivery arrived damage?
Our outer boxes are designed to be posted directly without the need for any additional packaging. If there’s damage to the contents please contact us within 48 hours or receiving the package and make sure you takes some pics of the damage.
I received my order but it's wrong?
If there’s anything missing from your order or the wrong items sent just contact us and we can sort it out as quickly as possible.
I have placed my order can I change it?
If you would like to make some changes to your order (change of address or you want to change your coffee) emails us as soon as possible and we will do our best to change it. If you email us with a change of shipping address please keep in mind that your order may already have been dispatched, if so be as careful as possible to provide the correct information when placing your order. If your order has been dispatched.please refer to our returns policy.
JUST HERE FOR THE COFFEE?
Us too! If you ever want to find out what else we have in common, we love a good chat. Why not join our conversation on Instagram @stacks_coffee. We’re a small company but our friends make us big : )
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